Privacy Policy

Questions or privacy requests? Contact Founding Athletics at support@foundingathletics.com or +1 616 577 7968.

This Privacy Policy explains how Founding Athletics collects, uses, stores, and shares customer information.

By using our website, placing an order, submitting information, contacting us, or interacting with our services, customers consent to the practices described in this Privacy Policy.

 

 

1. Information We Collect

Founding Athletics may collect information including:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information

  • Order history

  • Product interests

  • Customer support communications

  • Warranty claim information

  • Return claim information

  • IP address

  • Device information

  • Browser information

  • Website activity

  • Cookies and tracking data

  • Marketing communication preferences

Payment information may be processed by third-party payment processors. Founding Athletics does not directly store full payment card details unless expressly stated by the payment provider or platform.

 

 

2. How We Use Information

We may use customer information to:

  • Process orders

  • Verify payments

  • Prevent fraud

  • Coordinate shipping and fulfillment

  • Provide customer support

  • Process returns and warranty claims

  • Respond to inquiries

  • Improve website functionality

  • Analyze website performance

  • Send order notifications

  • Send marketing communications where permitted

  • Personalize advertising or website experiences

  • Comply with legal obligations

  • Enforce our policies and terms

 

 

3. Cookies, Pixels & Tracking Technologies

Founding Athletics may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, improve user experience, measure performance, and support advertising.

These may include tools or services from:

  • Shopify or ecommerce platform providers

  • Google Analytics

  • Meta/Facebook

  • Advertising platforms

  • Email marketing providers

  • SMS marketing providers

  • Customer support tools

  • Fraud prevention tools

Customers may disable cookies through browser settings, but some website functions may not work properly.

 

 

4. Information Sharing

Founding Athletics may share customer information with service providers and business partners where reasonably necessary to operate the business, including:

  • Payment processors

  • Ecommerce platforms

  • Shipping carriers

  • Freight carriers

  • Manufacturers

  • Suppliers

  • Financing providers

  • Warranty providers

  • Analytics providers

  • Advertising partners

  • Email and SMS marketing providers

  • Customer support providers

  • Fraud prevention providers

  • Legal, accounting, or compliance providers

We do not sell customer payment information.

We do not sell personal information in the traditional sense. Some advertising or analytics activities may be considered “sharing” or “targeted advertising” under certain privacy laws.

 

 

5. Marketing Communications

Customers may receive order-related communications, service messages, promotional emails, or SMS messages where consent is provided or where permitted by law.

Customers may unsubscribe from marketing emails by using the unsubscribe link in the message.

Customers may opt out of SMS marketing by following the instructions provided in the SMS message.

Transactional messages related to orders, shipping, returns, support, or warranty claims may still be sent where necessary.

 

 

6. Data Security

Founding Athletics uses reasonable administrative, technical, and organizational safeguards intended to protect customer information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

 

 

7. Data Retention

We retain customer information for as long as reasonably necessary to:

  • Process orders

  • Provide customer support

  • Maintain business records

  • Handle returns and warranty claims

  • Prevent fraud

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Retention periods may vary based on the type of information and legal requirements.

 

 

8. Consumer Privacy Rights

Depending on your state or jurisdiction, you may have rights to:

  • Request access to personal information

  • Request correction of personal information

  • Request deletion of personal information

  • Opt out of certain marketing communications

  • Opt out of certain targeted advertising or sharing

  • Request information about how personal information is used or disclosed

Privacy requests may be submitted to support@foundingathletics.com.

We may need to verify your identity before processing privacy requests.

 

 

9. California Privacy Rights

California residents may have rights under California privacy laws, including the right to know, delete, correct, and opt out of certain sale or sharing of personal information.

Founding Athletics does not sell customer payment information.

To submit a California privacy request, contact support@foundingathletics.com.

 

 

10. Children’s Privacy

Our website is not intended for children under 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information, contact support@foundingathletics.com.

 

 

11. Third-Party Websites & Services

Our website may link to or use third-party websites, payment providers, financing providers, shipping providers, embedded services, or applications.

Third parties may maintain separate privacy policies.

Founding Athletics is not responsible for third-party privacy practices.

 

 

12. Policy Updates

This Privacy Policy may be updated periodically.

The version posted on the website at the time of website use or purchase applies unless otherwise required by law.